Leaving a secure day job

Just over 14 years ago I left my secure day job with a growing consultancy firm and started Terrace Consulting Ltd. Five years before that I left my very secure public sector job as Information Services Manager (now called Chief Information Officer) to go into consultancy.  What a ride.

Since 2002 I’ve undertaken a number of roles with a variety of organisations – from large public sector agencies to one person businesses – and a whole lot in between.

My focus has remained the same throughout – making information readily available to those who need it.

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Your business and the ‘Cloud’

You’ve heard of the ‘Cloud’ and probably wonder what it’s all about. Although at a basic level it’s really only another term for ‘Internet,’ the ‘Cloud’ is a way of storing information resources so that they can be easily accessed and shared when you’re away from the office. Another major benefit is

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Business fundamentals

Being able to find information you need when you need it is fundamental to the way you manage your business.

It doesn’t matter what your business does – whether you’re making pies, children’s’ clothes, iron gates or if you provide

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Inbox Zero

Some time ago I came across an article by Rebecca Corliss about managing her email inbox.  Given my liking for anything that helps people manage their inbox, naturally I was curious to find out how  did this. Her article is not available any more but her method is still worth considering.

You may think her method looks a bit complicated. However please stay with her as it is quite simple really.

Each email package will have the ability for you to create a new mailbox folder so while you are on holiday all your email will go into that folder instead of sitting in your inbox. Each package will work a little differently though the process to set up folders and filters will be similar.

You may think “so what” the email is all going to be there still when you get back from holiday.

However the beauty of this little ruse is that when you get back and your inbox starts to fill up with new messages, you can deal with them straight away and know they are current instead of having them at the top of several screens full of email that built up while you were away.

If you also set up an “out of office” message to let people know you’re away they will know not to expect a reply from you. Or you can ask them to contact someone else in the office.

Though it might take a bit to time to set it up in your email package, it will be worth is as it will save you so much time when you get back and you will feel more in control.

As Rebecca says “when I return from vacation, I strategically handle unread emails. … Once the more time-sensitive messages are addressed, I’ll simply allocate a couple hours a day to respond to the remaining emails in this vacations folder. That way, I’m not only back-on-track quickly, but am able to immediately start helping my team without all “email catch up” time getting in the way. No email overload to overwhelm me.

If you would like some help to set up your holiday email folder and filters, let me know and we can work on it together.

Give your business a flying filing start in 2015

Have you experienced one or more of these situations?

♦  Wasted time looking for information that you have filed “somewhere”?
♦  Got frustrated when you can’t find a paper or email that you know “is there somewhere”?
♦  Had to pay tax penalties because your missed a deadline due to inefficient business processes?

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Email management in the new year

We know that email messages build up without us even noticing – until the inbox gets full or someone asks why we haven’t replied to an email that sought a response. We look at the number of messages and gasp, then leave it all because it’s too hard to even think about dealing with all those messages.

I got a newsletter recently suggesting that we deal with email in the days before Christmas when people had some down time at work.

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Free eBook – how to manage your email inbox

email ebook cover The volume of email arriving in the email inbox has become a major problem for many people. Since I’ve been working with small business owners I’ve realised just how big this problem is.

From time to time I’ve shared my thoughts on managing the email ogre in my blog. Now I’ve put some of those blogs together here so you have hints and tips on managing your email in one place. This will make it easier for you to use this advice to keep your email under control.

Check out my free eBook 8 Ways to Manage Your Email Inbox so you too can start to manage your email inbox.

Email Management – love it or hate it

When I gave this presentation recently I started by saying that the email experience is different for everyone – some people get maybe 10 emails a day while others get 100 or more. Each situation needs a different approach to managing email.

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Do you check your e-mail first thing in the morning? Big mistake

Do you check your e-mail first thing in the morning? Big mistake

Here’s what Tim Ferris has to say in the Huffington Post  in an article entitled “9 Things You Should Never Do At Work

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My email has stopped working. Grrrr!

All my email messages are still there and I can still see them.  But the little line at the top of the screen says “not responding” and I’m getting tired of trying to make it respond.

I can get by though because I have a backup email system that contains all my email.  I also have important messages saved in my directory structure. So I can find most of the emails I need.

Does that sound a bit like Little Goody Two-Shoes? Maybe so but to me it’s simply good business practice.

What I am missing is the folder structure I had set up in my usual email (MS Outlook).  In particular my “Action Required” folder where I saved anything that needed some action from me..  I don’t have that same folder structure in my backup system (Gmail). Now if I had only set that up before this happened …

Anyway, now it’s off to my IT support team to sort me out  in Outlook so I don’t waste any more time searching for emails that require me to take some action. And when they’ve done their bit, I’ll set up a mirrored folder system in Gmail so I won’t have the same frustration next time. Maybe I’ll use the Gmail Priority Inbox system.

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