My mother is 93 and living in a rest home. I’m not terribly happy with her situation and I’ve been reading Atul Gawande’s book “Being Mortal” looking for better options for people like her. I was surprised in the first few chapters to find some similarities with business information systems.
Business information, whether electronic and hard copy, holds valuable intelligence about your business activities.
Losing this valuable information, or being unable to access it quickly when needed, could result in loss of contracts and lower profits.
A structured electronic filing environment works better than having a ‘bucket’ of items that you search right through to find the item you want
What does this mean and what is the difference?
I’ve never been a great fan of electronic document management systems. I can see how they can be useful but I’ve seen a lot that, in spite of hundreds of thousands of dollars paid to install them, are not used effectively because the people who are expected to use them find them too hard.
Now there are many reasons for this and it’s not always the fault of the system itself.
Being able to find information you need when you need it is fundamental to the way you manage your business.
It doesn’t matter what your business does – whether you’re making pies, children’s’ clothes, iron gates or if you provide
Have you experienced one or more of these situations?
♦ Wasted time looking for information that you have filed “somewhere”?
♦ Got frustrated when you can’t find a paper or email that you know “is there somewhere”?
♦ Had to pay tax penalties because your missed a deadline due to inefficient business processes?
Did you read Lisa Martin’s story in the DominionPost recently? Her business GoFi8ure provides everyday bookkeeping and accounting support to small businesses before they get to the point of needing a full time office manager. GoFi8ure provides bookkeeping and other administrative services to free up small business owners to do what they do best – run the business.
To those of you still at work this week, I wish you a merry Christmas and a happy thriving business in 2015. For those already on holiday and reading this in January my wishes for you in 2015 are the same.
To help you get thinking about how you will have a successful 2015, I want to share some thoughts on communication. I’ve had three interesting experiences recently that are top of mind right now.
Reports this week from the legal judgment on the failure of South Canterbury Finance (SCF) show how a big company that arose out of a small family business failed in part because the systems and processes in place didn’t work for a large financial company.